Shipping policy
📦 SHIPPING POLICY
Thank you for shopping with us! Here’s everything you need to know about how and when your order will arrive.
🕒 Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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During peak times (sales or holidays), please allow up to 5 business days.
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Once shipped, you will receive a confirmation email with tracking information.
🚚 Shipping Methods & Rates
We offer domestic and international shipping using trusted carriers like USPS, UPS, and FedEx.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
| International | 7–21 business days | Varies by location |
🌍 International Shipping
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We ship to select international countries.
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Customers are responsible for any customs duties, taxes, or import fees.
📦 Tracking Your Order
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A tracking number will be sent via email once your order is shipped.
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Please allow up to 48 hours for tracking updates to appear.
🧴 Damaged or Missing Packages
If your order arrives damaged or gets lost:
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Contact us within 7 days of delivery.
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Include your order number and photos (if applicable).
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We’ll resolve the issue as quickly as possible.
❓ Questions?
Our customer service team is happy to help!
Email us at sales@shopwithiris.com or use our Contact Us page.